Genesys Widgets Sample Page (v9.0.018.10)
PureEngage
PureEngageCloud
PureCloud
Enter below details to launch
Main
Debug
Theme
i18n
lang
Preload
(Note: Applicable only when lazy loading Widgets.)
Additional Configuration Options
Sidebar
Position
Don't show on startup
Don't expand on hover
Please provide channel configuration data
*
Edit/Use Full Channel Sample config
Edit/Use Min Channel Sample config
Additional Configuration Options
Enable Live Assist (EWT) / Stats Config
stats URL
API Key
API Version
API Mode
Chat VQ Name
CallUs VQ Name
CallBack VQ Name
Additional Configuration Options
Webchat
URL
*
Ajax Timeout (milliseconds)
API Key
AutoInvite
Enable Chat Invite
Uploads Enabled
Enable File Transfer
CometD
Enable CometD
Use/Edit CometD Sample config
UserData
Additional Configuration Options
(will be merged into webchat configuration)
Async Chat
Enable Async WebChat
Use/Edit Async WebChat Sample config
Click here to delete the session data stored in the window.localstorage (if sample config is used)
Co-browse
WebSockets
disable
API Key
Src
*
URL
*
Additional Configuration Options
GWE
HttpEndpoint
HttpsEndpoint
DslResource
*
Debug
Enable
Additional Configuration Options
Send Message
URL
*
API Key
UserData
Additional Configuration Options
Call Us
Please provide the entire configuration data
*
Edit/Use Sample config
Additional Configuration Options
Callback
URL
*
API Version
API Key
Disable Immediate Callback
Disable Callback Schedule
Service name
Call Direction
Don't Display EWT
(EWT is displayed by default).
EWT Queue Name
EWT Threshold
EWT Refresh Interval
Immediate Callback EWT Minimum Threshold
Immediate Callback EWT Maximum Threshold
Custom Form JSON
Additional Configuration Options
Knowledge Center/Search
Use Sample config
Knowledge Center Server Load Balancer URL
*
API Version
Tenant Id
Knowledge Bases
Language code (eg. en, en_EN)
Media Filter
Max Search Results
API Client ID (for reporting)
API Client Media Type (for reporting)
HTML output format: Enable
Deflection: Communication mode for agent transcript
Deflection: Enable
Deflection: Enable context for Workspace
Deflection: Enable reporting user data
Search: enable button
API Key
Additional Configuration Options
ClickToCall
URL
*
API Key
Don't ProvideAccessCode
Don't AutoDialAccessCode
Don't Display EWT
EWT Queue Name
EWT Threshold
UserData
Custom Form JSON
Additional Configuration Options
Enable Lazy loading
Need Configuration script?
copy the below configuration script to replace in index.html
Enter below details to launch
Main
Debug
Theme
i18n
lang
Preload
(Note: Applicable only when lazy loading Widgets.)
Additional Configuration Options
Sidebar
Position
Don't show on startup
Don't expand on hover
Please provide channel configuration data
*
Edit/Use Full Channel Sample config
Edit/Use Min Channel Sample config
Additional Configuration Options
Enable Live Assist (EWT) / Stats Config
stats URL
API Key
API Version
API Mode
Chat VQ Name
CallUs VQ Name
CallBack VQ Name
Additional Configuration Options
Webchat [with Transport only *]
URL
*
Transport Type
*
Transport X-API-Key
*
Transport End Point
*
Transport Stream
dev
uat
qa
Ajax Timeout (milliseconds)
AutoInvite
Enable Chat Invite
Uploads Enabled
Enable File Transfer
UserData
Additional Configuration Options
(will be merged into webchat configuration)
Async Chat
Enable Async WebChat
Use/Edit Async WebChat Sample config
Click here to delete the session data stored in the window.localstorage (if sample config is used)
Co-browse
WebSockets
disable
API Key
Src
*
URL
*
Additional Configuration Options
Call Us
Please provide the entire configuration data
*
Edit/Use Sample config
Additional Configuration Options
Callback
URL
*
API Version
API Key
Disable Immediate Callback
Disable Callback Schedule
Service name
Call Direction
Don't Display EWT
(EWT is displayed by default).
EWT Queue Name
EWT Threshold
EWT Refresh Interval
Immediate Callback EWT Minimum Threshold
Immediate Callback EWT Maximum Threshold
Custom Form JSON
Additional Configuration Options
Enable Lazy loading
Need Configuration script?
copy the below configuration script to replace in index.html
Enter below details to launch
Main
Debug
Theme
i18n
lang
Preload
(Note: Applicable only when lazy loading Widgets.)
Additional Configuration Options
Sidebar
Position
Don't show on startup
Don't expand on hover
Please provide channel configuration data
*
Edit/Use Full Channel Sample config
Edit/Use Min Channel Sample config
Additional Configuration Options
Webchat [with Transport only *]
URL
*
Transport Type
*
Deployment Key
*
Org GUID
*
Queue Name
*
Ajax Timeout (milliseconds)
AutoInvite
Enable Chat Invite
Uploads Enabled
Enable File Transfer
UserData
Additional Configuration Options
(will be merged into webchat configuration)
Co-browse
WebSockets
disable
API Key
Src
*
URL
*
Additional Configuration Options
Call Us
Please provide the entire configuration data
*
Edit/Use Sample config
Additional Configuration Options
Callback
URL
*
API Version
API Key
Disable Immediate Callback
Disable Callback Schedule
Service name
Call Direction
Don't Display EWT
(EWT is displayed by default).
EWT Queue Name
EWT Threshold
EWT Refresh Interval
Immediate Callback EWT Minimum Threshold
Immediate Callback EWT Maximum Threshold
Custom Form JSON
Additional Configuration Options
Enable Lazy loading
Need Configuration script?
copy the below configuration script to replace in index.html